Terms of service

Privacy Policy Terms of service Software as a service (SAAS) agreement Software as a service (SAAS) agreement in plain English Accessibility Statement

1. Who we are

HyperTax Limited is a company registered in England and Wales, with its registered office at 28 Horncastle Road, Woodhall Spa, Lincolnshire, LN10 6UZ. We provide cloud-based software that helps users file accounts with Companies House and tax returns with HMRC.

2. Your subscription

  • You can choose a monthly or annual subscription as shown on our website.
  • Payment is taken in advance.
  • You can cancel any time up to midnight before your next billing period begins.
  • Once a period has started, it runs to the end of that month or year and is non-refundable.
  • Prices may change, and the current rates are always shown on our website.
  • If unsubscribing, your data will be archived after 60 days and may not be retrievable.

3. Using HyperTax

You are granted a limited licence to use our software for your own personal or business use. You must not copy, resell, reverse-engineer, or share your login details with others.

4. Service levels & support

  • We aim for 99% availability, excluding scheduled maintenance and events outside our control.
  • Support is available by email during UK business hours (Mon-Fri, 9am-5pm).
  • We do not offer financial compensation for downtime but will use reasonable efforts to restore service quickly.

5. Your data & privacy

We comply with UK data protection law (including UK GDPR). Your data is used only to provide our service. For details, please read our Privacy Policy.

6. Ending or suspending access

We may suspend or close your account if you breach these terms or misuse the system. You can cancel your subscription at any time as described above.

7. Our liability

We provide the service with reasonable care but can't guarantee it will always be error-free. We're not liable for indirect losses (like loss of profit or data). Our total liability is limited to what you've paid us in the past 12 months.

8. Changes to these Terms

We may update these Terms occasionally. The latest version will always be available here.

9. Governing law

These Terms are governed by the laws of England and Wales, and any disputes will be handled by the courts of England and Wales.

By using HyperTax, you agree to these Terms.